Privacy Policy — Lexington Eye Care, LLC
1. Information We Collect
When you visit our website or interact with us online, Lexington Eye Care, LLC ("we," "our," or "the Practice") may collect the following types of information:
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Personal information you voluntarily provide, such as your name, phone number, and email address
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Information submitted through appointment request forms or contact forms
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Basic information you provide when communicating with us
Important Notice: Please do not submit sensitive medical or health information (such as detailed medical history or diagnoses) through our website.
2. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries or appointment requests
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Schedule and confirm appointments
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Provide information about our services (including eye exams, dry eye treatment, and myopia management)
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Improve our website and user experience
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3. Medical Information & HIPAA Disclaimer
This website is intended for general information and communication purposes only and is not a medical records system. Information submitted through this website:
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Is not intended to be Protected Health Information (PHI) under HIPAA
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Should not be used to transmit sensitive medical data
If you need to share detailed medical or health information, please do so in person during your visit or through appropriate secure channels.
4. Data Security
We take reasonable administrative and technical measures to protect your personal information, including:
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Secure website protocols (such as HTTPS)
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Restricted access to information
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Use of reputable service providers
However, no method of transmission over the Internet can be guaranteed to be completely secure.
5. Third-Party Services
We may use third-party service providers to support our website and operations, such as website hosting, scheduling tools, or communication platforms (including Wix). These providers may have access to your information only as necessary to perform their services.
6. Cookies and Analytics
Our website may use cookies or similar technologies to:
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Enhance website functionality
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Understand how visitors use our site
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Improve overall user experience
You may manage or disable cookies through your browser settings.
7. Information Sharing
We do not sell or rent your personal information. We may share information only in the following situations:
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With service providers as necessary to operate our business
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When required by law or legal process
8. Your Rights
You may have the right to:
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Request access to your personal information
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Request correction or deletion of your information (subject to applicable laws)
To make such a request, please contact us using the information below.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Lexington Eye Care, LLC Address: 16 Clarke St, suite B2, Lexington, MA 02421 Phone Number: 781-676-2020 Email Address: info@lexingtoneyecarellc.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.